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Polycom Premier - Extended service agreement

Polycom Premier - Extended service agreement
Manuf.No.: 4870-00474-112
Art.No.: S5723680
Product group: Network Service & Support /
Manufacturer: Polycom
Polycom Premier, Extended service agreement, advance parts replacement (for base unit with 16 resource licences), 1 year, shipment, business hours, response time: NBD, for P/N: VRMX1016R)
1.991,84
Excludes VAT, Plus EUR postage and packaging Other costs if applicable
Still available
Delivery time approx. 1-3 days
Description
  • Telephone technical support - Monday through Friday, or per agreement
  • Access to high-level engineering expertise to resolve complex technical problems
  • Advance parts replacement - provides expedited replacement of all covered, failed hardware parts
  • Software updates and upgrades to correct errors or to enable new features and product functionality
  • Unlimited access to the extensive online KnowledgeBase
  • Access to Polycom's interactive video test facility - 24 hours a day, 365 days a year
Marketing description is not available.

General

Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Service Availability Business hours
Covered Configurations Base unit with 16 resource licences

Details

Service & Support Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day - availability: business hours
Technical support - phone consulting - 1 year - availability: business hours / Monday-Friday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - inspection - 1 year - availability: business hours
New releases update - 1 year

Compatibility Information

Designed For P/N: VRMX1016R

Polycom

  • RMX 1000 (Only for VRMX1016R)
Please keep in mind that this shop is restricted to business clients.
All prices quoted are subject to VAT.
Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of the Intel Corporation or its subsidiaries in the USA or other countries.
The graphic can differ from the original.
The technical data is provided by a third party and is not binding.