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Dialogic Pro Services Standard Per Unit Plan - Extended service agreement

Dialogic Pro Services Standard Per Unit Plan - Extended service agreement
Manuf.No.: 305-486-1S
Art.No.: S8221375
Product group: Network Service & Support /
Manufacturer: Dialogic
Dialogic Pro Services Standard Per Unit Plan, Extended service agreement, advance parts replacement, 1 year (from original purchase date of the equipment), shipment, response time: NBD, for P/N: 305-486-50)
195,68
MSRP:  272,00
You save:  76,32
Excludes VAT, Plus EUR postage and packaging Other costs if applicable
Available
Description
  • Eight business-hour response time for telephone and email support requests for hardware defect determination
  • Advance replacement of hardware shipped next business day
  • Ability to extend warranty on hardware products
  • Online problem submission direct to Dialogic
  • Access to specific software maintenance releases, implemented in conjunction with the application provider
Per unit plans harness Dialogic's expertise to help ensure a specific level of availability and performance for Dialogic products. These plans are registered at the time of purchase and provide service coverage for specific Dialogic product units.

General

Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year (from original purchase date of the equipment)
Response Time Next business day

Details

Service & Support Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day
Technical support - phone consulting - 1 year - response time: 8 business hours
Product info support - e-mail consulting - 1 year - response time: 8 business hours
New releases update - 1 year

Compatibility Information

Designed For P/N: 305-486-50

Eicon

  • DIVA Server 4BRI (Only for 305-486-50)
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All prices quoted are subject to VAT.
Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of the Intel Corporation or its subsidiaries in the USA or other countries.
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The technical data is provided by a third party and is not binding.