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Fujitsu Support Pack On-Site Service - Extended service agreement (renewal)

Fujitsu Support Pack On-Site Service - Extended service agreement (renewal)
Fujitsu Support Pack On-Site Service, Extended service agreement (renewal), parts and labour, 1 year (4th year), on-site, 9x5, response time: NBD, for P/N: S26361-K1304-V101
MSRP: 202,00
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Description - Fujitsu Support Pack On-Site Service - Extended service agreement (renewal)
    On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.

    Technical data - Fujitsu Support Pack On-Site Service - Extended service agreement (renewal)


    Service Included Parts and labour
    Location On-site
    Full Contract Period 1 year
    Support Period 4th year
    Response Time Next business day
    Service Availability 9 hours a day / 5 days a week


    Service & Support Extended service agreement - parts and labour - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
    Technical support - phone consulting - 1 year

    Compatibility Information

    Designed For P/N: S26361-K1304-V101


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    The technical data is provided by a third party and is not binding.