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Fujitsu Support Pack On-Site Service - Extended service agreement

Fujitsu Support Pack On-Site Service - Extended service agreement
Manuf.No.: FSP:GD4SHKZ00DEPZ2
Art.No.: S6420515
Product group: Storage Service & Support /
Manufacturer: Fujitsu
Fujitsu Support Pack On-Site Service, Extended service agreement, parts and labour, 4 years, on-site, 13x5, repair time: 6 hours, for PRIMERGY SX650 First Storage Blade, SX650 Second Storage Blade
1.049,22
MSRP:  1.112,40
You save:  63,18
Excludes VAT, Plus EUR postage and packaging Other costs if applicable
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Description
On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Repair Time 6 hours
Service Availability 13 hours a day / 5 days a week

Details

Service & Support Details Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours - availability: 13 hours a day / Monday-Friday
Technical support - phone consulting - 4 Years

Compatibility Information

Designed For Fujitsu PRIMERGY SX650 First Storage Blade, SX650 Second Storage Blade

Fujitsu

  • PRIMERGY SX650 First Storage Blade, PRIMERGY SX650 First Storage Blade, PRIMERGY SX650 Second Storage Blade, PRIMERGY SX650 Second Storage Blade
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