Fujitsu Support Pack Desk-to-Desk Service - Extended service agreement
Fujitsu Support Pack Desk-to-Desk Service, Extended service agreement, replacement, 5 years, on-site, 13x5, repair time: next business day, for P/N: D:FCSW-48KBL4R18IP
9.053,23 €
Excludes VAT, Plus EUR postage and packaging Other costs if applicable
Not available
Description - Fujitsu Support Pack Desk-to-Desk Service - Extended service agreement
The customer places a call to the Fujitsu Technology Solutions' help desk. If the malfunction cannot be repaired by the help desk, technicians over the phone, the defective product will be replaced by an equivalent. The defective unit will be picked up from the customers address and a new one delivered. The Desk-to-Desk service is meaning the replacement unit is delivered directly to the users' desk.
Technical data - Fujitsu Support Pack Desk-to-Desk Service - Extended service agreement
General
Service Included Replacement
Location On-site
Full Contract Period 5 years
Repair Time Next business day
Service Availability 13 hours a day / 5 days a week
Details
Service & Support Extended service agreement - replacement - 5 years - on-site - repair time: next business day - availability: 13 hours a day / Monday-Friday
Technical support - phone consulting - 5 years
Technical support - phone consulting - 5 years
Compatibility Information
Designed For P/N: D:FCSW-48KBL4R18IP
Brocade
- 48000 Director (Only for D:FCSW-48KBL4R18IP)