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Polycom Premier - Extended service agreement

Polycom Premier - Extended service agreement
Polycom Premier, Extended service agreement, advance parts replacement (for Media Center and display), 3 years, shipment, business hours, response time: NBD, for P/N: 7200-27830-001, 7200-27840-001, 7200-27850-001, 7200-28660-001, 7200-28670-001
Excludes VAT, Plus EUR postage and packaging Other costs if applicable
Still available
Delivery time approx. 1-3 days
Description - Polycom Premier - Extended service agreement
  • Telephone technical support - Monday through Friday, or per agreement
  • Access to high-level engineering expertise to resolve complex technical problems
  • Advance parts replacement - provides expedited replacement of all covered, failed hardware parts
  • Software updates and upgrades to correct errors or to enable new features and product functionality
  • Unlimited access to the extensive online KnowledgeBase
  • Access to Polycom's interactive video test facility - 24 hours a day, 365 days a year
Marketing description is not available.

Technical data - Polycom Premier - Extended service agreement


Service Included Advance parts replacement
Location Shipment
Full Contract Period 3 years
Response Time Next business day
Service Availability Business hours
Covered Configurations Media Center and display


Service & Support Extended service agreement - advance parts replacement - 3 years - shipment - response time: next business day - availability: business hours
Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday
Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - inspection - 3 years - availability: business hours
New releases update - 3 years

Compatibility Information

Designed For P/N: 7200-27760-001, 7200-27770-001, 7200-27780-001, 7200-27790-001, 7200-27800-001, 7200-27810-001, 7200-27820-001, 7200-27830-001, 7200-27840-001, 7200-27850-001, 7200-28660-001, 7200-28670-001

  • (Only for 7200-27770-001)
  • HDX (Only for 7200-28660-001, 7200-28670-001)
  • HDX 7001 (Only for 7200-27760-001)
  • HDX 7001 XL (Only for 7200-27810-001)
  • HDX 7002XL 1PC (Only for 7200-27780-001)
  • HDX 7002XL 1WC (Only for 7200-27830-001)
  • HDX 7002XL 1WT (Only for 7200-27820-001)
  • HDX 7002XLP 1PT (Only for 7200-27790-001)
  • HDX 7002XLP 1WC (Only for 7200-27850-001)
  • HDX 7002XLP 1WT (Only for 7200-27840-001)
  • HDX Media Center 7002XLP 1PC (Only for 7200-27800-001)
  • Languages available:
Please keep in mind that this shop is restricted to business clients.
All prices quoted are subject to VAT.
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The graphic can differ from the original.
The technical data is provided by a third party and is not binding.