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Polycom Premier Plus - Extended service agreement

Polycom Premier Plus - Extended service agreement
Manuf.No.: 4870-00408-138
Art.No.: S5236773
Product group: Network Service & Support /
Manufacturer: Polycom
Polycom Premier Plus, Extended service agreement, parts and labour, 3 years, on-site, business hours, response time: NBD, for HDX 7000, 7001, 7002)
4.121,24
Excludes VAT, Plus EUR postage and packaging Other costs if applicable
Still available
Delivery time approx. 1-3 days
Description
  • Designed for customers who need a higher level of support to manage their business
  • Focused on failure prevention, rapid resolution and technical responsiveness
  • Includes all features included in Premier Support, plus on-site response by a Product Support Specialist within 24 hours to personally remedy any unresolved problem (or next business day)
Optimize your collaboration environment to deliver the most benefit to your business. As a Polycom support customer, you have access to the world's foremost conferencing and collaboration support experts to provide fast, accurate solutions to operational problems. The Premier Family of Support Services delivers consistent, high quality support across all Polycom product lines. The Premier Plus Support includes unlimited telephone technical support throughout your workday; advance parts replacement, software updates, software upgrades, on-site response by a customer service engineer, on-line support, test facility.

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability Business hours

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: business hours
Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday
Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - inspection - 3 years - availability: business hours
New releases update - 3 years

Compatibility Information

Designed For Polycom HDX 7000, 7001, 7002

Polycom

  • HDX 7000, HDX 7001, HDX 7002
  • HDX 7001 XL (Only for 7200-27680-001)
  • HDX 7001 XLP (Only for 7200-27690-001)
  • HDX 7002 XL (Only for 7200-27630-001)
  • HDX 7002 XLP (Only for 7200-27660-001)
Please keep in mind that this shop is restricted to business clients.
All prices quoted are subject to VAT.
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The graphic can differ from the original.
The technical data is provided by a third party and is not binding.