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Polycom Premier - Extended service agreement

Polycom Premier - Extended service agreement
Manuf.No.: 4870-00388-136
Art.No.: S5002448
Product group: Network Service & Support /
Manufacturer: Polycom
Polycom Premier, Extended service agreement, advance parts replacement, 3 years, shipment, business hours, response time: NBD, for P/N: 7200-26670-001, 7200-26680-001, 7200-27080-001, 7200-28610-001, 7200-28650-001)
7.821,44
Excludes VAT, Plus EUR postage and packaging Other costs if applicable
Still available
Delivery time approx. 1-3 days
Description
  • Telephone technical support - Monday through Friday, or per agreement
  • Access to high-level engineering expertise to resolve complex technical problems
  • Advance parts replacement - provides expedited replacement of all covered, failed hardware parts
  • Software updates and upgrades to correct errors or to enable new features and product functionality
  • Unlimited access to the extensive online KnowledgeBase
  • Access to Polycom's interactive video test facility - 24 hours a day, 365 days a year
Marketing description is not available.

General

Service Included Advance parts replacement
Location Shipment
Full Contract Period 3 years
Response Time Next business day
Service Availability Business hours

Details

Service & Support Extended service agreement - advance parts replacement - 3 years - shipment - response time: next business day - availability: business hours
Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday
Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - inspection - 3 years - availability: business hours
New releases update - 3 years

Compatibility Information

Designed For P/N: 7200-26540-001, 7200-26600-001, 7200-26670-001, 7200-26680-001, 7200-27080-001, 7200-27100-001, 7200-27110-001, 7200-27140-001, 7200-28610-001, 7200-28650-001

Polycom

  • HDX (Only for 7200-26540-001, 7200-28650-001)
  • HDX 8004 XL (Only for 7200-27100-001)
  • HDX 8004 XLP (Only for 7200-27110-001)
  • HDX 8004XL 2PC (Only for 7200-26600-001)
  • HDX 8004XL 2WT (Only for 7200-27080-001)
  • HDX 8004XLP 2PC (Only for 7200-26680-001)
  • HDX 8004XLP 2PT (Only for 7200-26670-001)
  • HDX 8004XLP 2WC (Only for 7200-27140-001)
  • HDX Media Center 8004XL 2WT50 (Only for 7200-28610-001)
Please keep in mind that this shop is restricted to business clients.
All prices quoted are subject to VAT.
Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of the Intel Corporation or its subsidiaries in the USA or other countries.
The graphic can differ from the original.
The technical data is provided by a third party and is not binding.