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Polycom Premier Plus - Extended service agreement

Polycom Premier Plus - Extended service agreement
Manuf.No.: 4870-00305-138
Art.No.: S4515368
Product group: Network Service & Support /
Manufacturer: Polycom
Polycom Premier Plus, Extended service agreement, parts and labour, 3 years, on-site, response time: NBD, for P/N: 2200-23480-001, 7200-24400-001)
1.165,50
Excludes VAT, Plus EUR postage and packaging Other costs if applicable
Still available
Delivery time approx. 1-3 days
Description
  • Designed for customers who need a higher level of support to manage their business
  • Focused on failure prevention, rapid resolution and technical responsiveness
  • Includes all features included in Premier Support, plus on-site response by a Product Support Specialist within 24 hours to personally remedy any unresolved problem (or next business day)
The Premier support offering was created for customers who need responsive, high system availability, and outstanding responsiveness to technical issues. The Premier support offering includes manifold support features. The Premier Plus support offering is Polycom's key service program, designed for customers who need a higher level of support to manage their business. It focuses on failure prevention, rapid resolution, technical responsiveness, and onsite support when required.

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: next business day
New releases update - 3 years
Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday
Product info support - web knowledge base access - 3 years
Technical support - inspection - 3 years - availability: business hours

Compatibility Information

Designed For P/N: 2200-23480-001, 7200-24400-001

Polycom

  • V700 (Only for 2200-23480-001)
  • V700 IP (Only for 7200-24400-001)
Please keep in mind that this shop is restricted to business clients.
All prices quoted are subject to VAT.
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The graphic can differ from the original.
The technical data is provided by a third party and is not binding.