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Polycom Premier Plus - Extended service agreement

Polycom Premier Plus - Extended service agreement
Manuf.No.: 4870-00117-108
Art.No.: S3316580
Product group: Network Service & Support /
Manufacturer: Polycom
Polycom Premier Plus, Extended service agreement, parts and labour, 1 year, on-site, response time: NBD, for VBP 5300-E10)
1.132,94
Excludes VAT, Plus EUR postage and packaging Other costs if applicable
Still available
Delivery time approx. 1-3 days
Description
  • Designed for customers who need a higher level of support to manage their business
  • Focused on failure prevention, rapid resolution and technical responsiveness
  • Includes all features included in Premier Support, plus on-site response by a Product Support Specialist within 24 hours to personally remedy any unresolved problem (or next business day)
Optimize your collaboration environment to deliver the most benefit to your business. As a Polycom support customer, you have access to the world's foremost conferencing and collaboration support experts to provide fast, accurate solutions to operational problems. The Premier Family of Support Services delivers consistent, high quality support across all Polycom product lines. The Premier Plus Support includes: unlimited telephone technical support throughout your workday; advance parts replacement; software updates; software upgrades; on-site response by a customer service engineer; on-line support; test facility.

General

Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Response Time Next business day

Details

Service & Support Extended service agreement - parts and labour - 1 year - on-site - response time: next business day
New releases update - 1 year
Technical support - phone consulting - 1 year - availability: business hours / Monday-Friday
Product info support - web knowledge base access - 1 year
Technical support - inspection - 1 year - availability: business hours

Compatibility Information

Designed For Polycom VBP 5300-E10

Polycom

  • VBP 5300-E10
Please keep in mind that this shop is restricted to business clients.
All prices quoted are subject to VAT.
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The technical data is provided by a third party and is not binding.