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Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift)

Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift)
Manuf.No.: SU-ER-731
Art.No.: S4632430
Product group: Storage Service & Support /
Manufacturer: Quantum
Quantum StorageCare Gold Support Plan Zone 1, Extended service agreement (uplift), parts and labour, 3 years, on-site, 24x7, response time: 4 h, for Quantum SuperLoader 3)
On request
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Description
Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.

General

Type Extended service agreement (uplift)
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Details Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - availability: 24 hours a day
Technical support - web support - 3 years

Compatibility Information

Designed For Quantum SuperLoader 3

Quantum

  • SuperLoader 3
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The technical data is provided by a third party and is not binding.