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Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift)

Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift)
Quantum StorageCare Gold Support Plan Zone 1, Extended service agreement (uplift), parts and labour, 3 years, on-site, 24x7, response time: 4 h
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Description - Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift)
    Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.

    Technical data - Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift)

    General

    Service Included Parts and labour
    Location On-site
    Full Contract Period 3 years
    Response Time 4 hours
    Service Availability 24 hours a day / 7 days a week

    Details

    Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
    Technical support - phone consulting - 3 years - availability: 24 hours a day
    Technical support - web support - 3 years

    Quantum

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