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VMware Support and Subscription Production - Technical support

VMware Support and Subscription Production - Technical support
VMware Support and Subscription Production - Technical support
VMware Support and Subscription Production - Technical support
Manuf.No.:VCHB-VCMS-P-SSS-C
Art.No.:S6376460
VMware Support and Subscription Production, Technical support, for VMware vCenter Server Heartbeat, 1 server, emergency phone consulting, 1 year, 24x7, response time: 30 min
2.315,14
Excludes VAT, Plus postage and packaging Other costs if applicable
Available
Description - VMware Support and Subscription Production - Technical support
  • Fast response times for critical issues
  • Remote support
  • Online access to documentation, knowledge base articles, discussion forums and other technical resources
  • Product updates and upgrades
VMware vCenter Server Heartbeat delivers high availability and disaster recovery for the vCenter Server platform and all of its components - including the database and licensing server - with failover across the LAN or WAN. It supports P2V, P2P and V2V failover, ensuring consistent operation of VMware Infrastructure when vCenter Server is threatened by unplanned or planned downtime regardless of your infrastructure. It monitors vCenter Server and provides the broadest range of protection against application or operator errors, operating system or hardware failure, or external events.

Technical data - VMware Support and Subscription Production - Technical support

General

Type Technical support
Service Included Emergency phone consulting
Full Contract Period 1 year
Response Time 30 min
Service Availability 24 hours a day / 7 days a week

Software

Software Title VMware vCenter Server Heartbeat
Licence Qty 1 server

Details

Service & Support Emergency phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Phone consulting - 1 year - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2
Phone consulting - 1 year - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3
Phone consulting - 1 year - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4
Web support - 1 year - availability: 24 hours a day / Monday-Sunday
Web knowledge base access - 1 year
New releases update - 1 year
Remote administration - 1 year
Technical support - 1 year - on-site - severity critical

Compatibility Information

Designed For P/N: VCHB-VCMS55-C

VMware

  • vCenter Server Heartbeat (Only for VCHB-VCMS55-C)
  • Languages available:
  • Languages available:
Please keep in mind that this shop is restricted to business clients.
All prices quoted are subject to VAT.
Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of the Intel Corporation or its subsidiaries in the USA or other countries.
Graphics and technical data can differ from the original.The product description is decisive for the scope of goods.
The technical data is provided by a third party and is not binding.