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Fujitsu Service Pack Classic - Technical support

Fujitsu Service Pack Classic - Technical support
Fujitsu Service Pack Classic - Technical support
Manuf.No.:FSP:G-SP3L563PRL63
Art.No.:S6932628
Fujitsu Service Pack Classic, Technical support, for SuSE Linux Enterprise Server, 1 server (up to 32 CPU), phone consulting, 3 years, 24x7, response time: 4 h
2.255,46
MSRP: 2.580,00
You save: 324,54
Excludes VAT, Plus postage and packaging Other costs if applicable
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Description - Fujitsu Service Pack Classic - Technical support
  • Call acceptance
  • Customer help desk
  • Hardware fault elimination
  • Software fault elimination
Usually, call handling comprises consultation and support by telephone during the fault analysis and diagnosis as well as consultation for a workaround or the elimination of the software problem. Customer support is provided on site if the fault can only be diagnosed or eliminated on site. On request and by agreement, software corrections and software updates will be provided.The Fujitsu Technology Solutions Service Pack Classic provides solution support with short, defined reaction times and service cover times.

Technical data - Fujitsu Service Pack Classic - Technical support

General

Type Technical support
Service Included Phone consulting
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week

Software

Software Title SuSE Linux Enterprise Server
Licence Qty 1 server (up to 32 CPU)

Details

Service & Support Phone consulting - 3 years - response time: 4 hours availability: 24 hours a day / Monday-Sunday
New releases update - 3 years
  • Languages available:
  • Languages available:
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Graphics and technical data can differ from the original.The product description is decisive for the scope of goods.
The technical data is provided by a third party and is not binding.