Fujitsu Service Pack Classic - Technical support
Fujitsu Service Pack Classic, Technical support, for SuSE Linux Enterprise Server for x86/AMD64/Intel® EM64T, 1 server, for PRIMERGY servers with 1 CPU socket, phone consulting, 1 year, 24x7, response time: 2 h
787,19 €
Excludes VAT, Plus postage and packaging Other costs if applicable
Not available
Description - Fujitsu Service Pack Classic - Technical support
- Call acceptance
- Customer help desk
- Hardware fault elimination
- Software fault elimination
Usually, call handling comprises consultation and support by telephone during the fault analysis and diagnosis as well as consultation for a workaround or the elimination of the software problem. Customer support is provided on site if the fault can only be diagnosed or eliminated on site. On request and by agreement, software corrections and software updates will be provided.The Fujitsu Technology Solutions Service Pack Classic provides solution support with short, defined reaction times and service cover times.
Technical data - Fujitsu Service Pack Classic - Technical support
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week
Software
Software Title SuSE Linux Enterprise Server for x86/AMD64/Intel® EM64T
Licence Qty 1 server
Licensing Details For PRIMERGY servers with 1 CPU socket
Details
Service & Support Phone consulting - 1 year - response time: 2 hours availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
New releases update - 1 year